[Last updated Aug 5th 2009]
The Online Store is the most popular and widely used method to sell online because it emulates a physical store without it’s high cost. When you start an online store, it can help you sell to a much wider customers base. Customers are able to shop in the comfort of their own homes without the need of travel. Items can then be delivered conveniently to the customer’s homes or offices. Like most methods of selling online, you get paid before you make delivery.
In the following paragraphs we will go through the Pros and Cons.
When you Start an Online Store:
PROS
* You have your own online Real Estate
When you Start an Online Store it will allow you to claim your own Real Estate online. You are not part of someone else’s big website, where you are not prominent. For example, selling on eBay, you are selling a few products in a large collection of other seller’s products. It is similar to selling your line of clothing in a large supermarket (which carries many other sellers lines of clothing).
When you start an Online Store, all the items being sold within your store, is yours.
When you start an online store, you are in full control. You have full control to setup the right marketing message to communicate the strong points of your products and services and of every aspect of your online store.
You are also able to display your website the way you want, unlike some other methods of online sales which are very restrictive.
* Allows you to attract a bigger audience
Unlike other methods of online sales, (which you are limited to the visitors of that particular site). Setting up your own online store will allow you to target the vast numbers of general customers on the internet. You are not restricted at all.
* Scaleable as it allows your business to grow
One major advantage of an online store, there is no physical limit of how many customers you can serve. As your customer base grows, you can scale your Online Store to fit your business needs. A successful online store can serve hundreds or thousands of customers and even millions, operating 24/7.
* Allows you to give more information about your business to your visitors and give them reasons to trust you
When you start an online store, you will be free to add as much content and information for your customers. More importantly, having full control of your online store allows you to place the right information at the right place, thus greatly improving communications with the customer and allowing them to make more informed purchases. This increases sales. A properly designed online store will quell all the customers fears and answer all their questions.
* Allows you to give more information about the product, play around with factors that can increase conversion from casual visitors to customers.
One of the main factors when customers are deciding to buy, is Information. Providing the right information and enough of it is extremely important for sales. When you start an online store, you will be able to include as much information as needed. You will also be able to place this information in the areas of the site that would generate the most sales.
* Gives you a more professional look
When you start an online store, you will have full control over the look and feel of the site. This can ensure that design is consistent and intuitive throughout the entire online store. This will give customers the sense of professionalism.
* Makes you look like a “big” business (an e-commerce seller that also sells on ebay “looks” so much bigger than a purely ebay seller)
With the above points, it adds up to your company looking like a professional “big” business. With your own online store, you will also have your own domain name. This will allow you to have your own customized email address (sales@youronlinestore.com) instead of a free email address (e.g. penstore12314@hotmail.com).
Also, as mentioned before, when you start an online store, you have full control over the design look and feel of your site. Getting a good design will give your company a good “big business” look that fits your products and services.
* You can put in as many items you as want without paying listing fees
When you start an own online store, you are free to put up as many products as you wish. Unlike other services like eBay, every item you publish will have a cost.
* You can sell as many items as you can without paying value added fees
Starting an online store means you will not have to pay any fees when your products or services are sold. eBay takes a percentage of the sales.
Another great advantage when you start an online store is that it can run by itself. You can focus on other important aspects of your business! Although your store is operating 24 hrs a day, you don’t need to have alot of staff to man the online store (unlike a physical store), because the software takes care of all the functions.
* Establish your own brand.
When you start an online store, you get to establish your own brand. Branding is an important strategy. This allows you to promote your company. Your customers will come to associate your brand with you. They will come to trust you and your brand. They will inform or recommend their friends to buy form you, etc. You will be able to develop long term relationships with your customers. Through time, you will increasingly accumulate good, long lasting loyal customers. Look at the super brands like GE, Intel, Microsoft, Sony, Kellog, Black and Decker and Coca Cola. The general public has strong connections with these brands. They look upon these branded products favorably and would probably buy these branded products over that of an unknown brand.
Other online sales methods do not provide the above mentioned advantages.
CONS
One of the most difficult things to do when you start an online store is the setting up of the website.
1. First you have to get a computer programer to come up with the program and set it up. This could set you back thousands of dollars and will take months to get up and running. For very big companies, this is still the best way to go.
2. Now, you can buy a ready made online store for your needs. This will cost $1000 to $2000 and up. Then you’ll have to get someone to set it up for you the way you want. This will cost a few hundred to thousands of dollars depending on how sophisticated you want your website to be.
3. However there is now a very cheap solution to this problem. There are many companies that have come up with rental websites you can use for a fraction of the previous cost. For about $20+ a month and upwards, it eliminates one of the big problems to start an online store. Most of them allow you to cancel at any time. So upfront cost is low.
You can set it up like your own. It is your own website until you stop paying the monthly fee.
Check online and you will see a number of these companies. Study their features carefully and select the one that most suit you.
You have two more items left to setup when you start an online store. 1) Payment Gateway 2) Merchant account. Setting up a Merchant account and Payment Gateway may seem like a difficulty, but it is a very simple process. Most rental websites have already incorporated these functions. You have only to do your part by selecting the bank and payment gateway and submitting your applications.
Setting up your own online store beats all the other methods of selling online, even more so now since the biggest obstacle, the start up cost (the website and it’s setup ) has been eliminated by much cheaper website rentals. However, we recommend you follow through this article and up coming articles on the pros and cons of the other methods of online sales before making up your mind.
Not all people are suitable to start an online store. These people are running very small businesses that have much lower sales volume. eBay and other online sales methods are more suitable for these people.
If you are intending to start a small online sales business, eBay might be a more suitable sales avenue for you.
If you are sure that you want to start an online store, you have to get an domain name eg. www.yourstore.com. It is now getting more difficult to get a name that you prefer (or like) as most short and popular domain names are already taken. (Especially for “.com”). You have to be imaginative to get a name that is associated with your company name, products or services. If you think you need a domain name within 3 to 6 months, get at least one right away. Good domain names will be taken fast . It only costs a little more then $10 for a year. You can pay for multi-year subscriptions, but remember to renew it before it expires. Once you get a domain name and a website you can assign the domain name to your website. When viewers or potential customers click your domain name, your website appears. Remember you have to have an operating website to get approved for a payment gateway and a bank merchant account.
An Online Store site is of no use by itself. Potential customers will not be able to find you. You have to apply SEO (Search Engine Optimization) to solve this problem. The good thing about Rental Online stores is they have thought about this and incorporated SEO features into their services. You have only to input keywords of your products in it. We will get into more details in our Articles regarding Online Marketing.
Good luck with your Venture!
From, Sell Online And Profit.com
[Last updated Aug 5th 2009]